Netfirms Reviews
Netfirms Customer Reviews (8)
- Most recent
- Oldest
Netfirms Customer’s Q&A
Netfirms FAQs
About Netfirms.com Payment Method?
"Netfirms.com" offers several payment methods. Customers can pay using Credit Card, specifically MasterCard and Visa. It's important to note that only these two types of cards can handle payments in non-US dollars. Another payment method available is PayPal. Customers can also pay through Check or Money Order. If customers wish to change their payment method, they are advised to contact Netfirms. In addition to these, there are other billing tasks that customers can perform such as reviewing invoices and receipts, and requesting more time to make a payment. For credit card payments, customers can only have one credit card on file at a time. If a customer needs to remove all credit cards from their account, they must call support as the system will not allow them to do this on their own. Several credit card companies provide services that automatically update credit card information if the credit card is expired, lost, or stolen. These services are utilized to make it easier for customers to keep their billing in good standing and prevent any loss of service. If a customer is using PayPal, the account-wide default payment method is always set to whichever billing information (PayPal or Credit Card) was updated most recently. This can be confirmed by reviewing the pending charges shown in Billing Central.
Netfirms.com Return Policy?
Netfirms.com has a Refund Policy which can be found in their Terms of Service. The policy covers various sections including Term, Termination, Cancellation Policy, Billing and Payment, Payment Policies, Domain Fees, Domain Registration Renewal, and Domain Term and Termination. For any specific details about the refund, it's recommended to refer to these sections in the Terms of Service.
As for the Shipping Policy, no specific information was found. It's possible that a shipping policy may not be applicable as Netfirms.com is primarily a web hosting and domain registration service, and physical shipping may not be a part of their service offerings.
For any further clarification or specific queries, it's suggested to contact their support team. They have a system in place for account verification and can assist with general inquiries even if account verification is not successful.
Please note that this information is based on the most recent data available and for the most accurate and up-to-date details, it's always best to visit the official Netfirms.com website or contact their customer service directly.
About Netfirms.com Prices and Cost?
Netfirms.com offers a variety of services with different pricing. Here are some of the key offerings:
Hosting Plans:
- Plus Plan: 1 year - $166.15, 2 years - $308.66, 3 years - $441.65
- Advantage Plan: 1 year - $200.19, 2 years - $386.42, 3 years - $545.61
- Business Plan: 1 year - $282.32, 2 years - $526.71, 3 years - $697.94
Domain Privacy & Protection: 1 year - $12.99, 2 years - $25.98, 3 years - $38.97, 4 years - $51.96, 5 years - $64.95
Domain Expiration Protection: Length of Domain term - $9.99
Microsoft 365:
- Email Essentials: Monthly - $7.99, 1 year - $95.88
- Business Plus: Monthly - $11.99, 1 year - $143.88
- Business Pro: Monthly - $16.99, 1 year - $203.88
SiteLock:
- Essentials: Monthly - $8.39, 1 year - $100.68, 2 years - $201.36, 3 years - $302.04
- Prevent: 1 year - $239.88, 2 years - $479.76, 3 years - $719.64
- Prevent Plus: 1 year - $359.88, 2 years - $719.76, 3 years - $1079.64
SSL:
- Domain Validated SSL: 1 year - $89.88, 2 years - $172.56, 3 years - $258.84, 4 years - $314.40, 5 years - $389.40
- Wildcard SSL: 1 year - $359.88, 2 years - $659.76, 3 years - $959.76, 4 years - $1259.52, 5 years - $1559.40
- eCommerce SSL: 1 year - $299.99, 2 years - $539.99
Website Backup & Restore:
- Basic: 1 year - $40.99, 2 years - $78.58, 3 years - $112.78
- Pro: Monthly - $4.99, 1 year - $55.99, 2 years - $106.50, 3 years - $153.90
WebsiteBuilder Express:
- Starter: Monthly - $9.99, 1 year - $95.88, 2 years - $167.76, 3 years - $287.64
- Business: Monthly - $15.99, 1 year - $179.88, 2 years - $287.83, 3 years - $467.64
- eCommerce: Monthly - $19.95, 1 year - $239.88, 2 years - $455.76, 3 years - $647.64
WordPress Hosting:
- WP Starter: Monthly - $9.99, 1 year - $119.88, 2 years - $239.76, 3 years - $359.64
- WP Essential: 1 year - $184.20, 2 years - $344.64, 3 years - $445.68
These prices are subject to change and reflect pricing for most plans purchased in US dollars. It is the sole responsibility of all users to periodically review this information in their account Billing section. Promotional prices apply to the first term of service only and will automatically renew at the regular rate. Regular rates for products and add-ons listed here.
About Netfirms.com Popular Products and Services?
Netfirms.com is a leading web hosting provider that offers a variety of services. The most popular products and services include domain hosting, web hosting, email services, SSL certificates, web design, and online marketing services.
The web hosting plans are scalable and reliable, with 99.9% uptime. There are three main hosting plans:
- Plus: This plan is perfect for a simple website and one domain name. It offers unlimited storage, scalable bandwidth, free SSL by Let's Encrypt, 10 databases, and 5 FTP logins.
- Advantage: This plan is suitable for managing multiple websites and still have the scalability for growth. It provides unlimited websites, unlimited storage, scalable bandwidth, free SSL by Let's Encrypt, 25 databases, and 25 FTP logins.
- Business: This robust hosting plan is for the web pro or heavy traffic websites. It includes unlimited websites, unlimited storage, scalable bandwidth, free SSL by Let's Encrypt, unlimited databases, and unlimited FTP logins.
In addition to hosting, Netfirms.com also offers domain name registration. A custom domain name is necessary to help customers find you, and for credibility online. As an accredited domain provider, Netfirms allows you to choose from all the major top-level web domains.
Netfirms.com also provides site security, domain registration, email services, ecommerce & site add-ons, and marketing services. It has grown to serve over 1.2 million customers across the globe.
Please note that the prices and features of the plans may vary, so it's recommended to check the official website for the most accurate and up-to-date information.
What is the pricing for Netfirms services?
Netfirms offers several hosting plans. The Plus Plan, perfect for a simple website and one domain name, starts at $3.95/mo. The Advantage Plan, suitable for managing multiple websites with scalability for growth, starts at $7.95/mo. The Business Plan, a robust hosting plan for the web pro or heavy traffic websites, starts at $10.95/mo. These prices are for the first term of service and automatically renew at the regular rates. For instance, the regular rate for the Plus Plan is $166.15 for 1 year, $308.66 for 2 years, and $441.65 for 3 years. The Advantage Plan is $200.19 for 1 year, $386.42 for 2 years, and $545.61 for 3 years. The Business Plan is $282.32 for 1 year, $526.71 for 2 years, and $697.94 for 3 years. These prices are subject to change and reflect pricing for most plans purchased in US dollars. It's always a good idea to check the Billing Information for an up-to-date statement of the current amount being billed for services. Promotional prices apply to the first term of service only and will automatically renew at the regular rate. Regular rates for products and add-ons are listed on their website. Please note that these details are based on the information available and may have changed. For the most accurate and up-to-date information, it's recommended to visit the official Netfirms website.
How can I contact Netfirms customer service?
To contact Netfirms customer service, there are several options available. The support team is available seven days a week and operates 24/7. They can assist with domain, hosting, and online presence needs. Contact methods include Live Chat and online form submission. All contacts will be responded to by the same means they are received. The company address is 5335 Gate Pkwy, 2nd Floor, Jacksonville, FL 32256. To report violations of the Terms of Service, there's a Report Member Violations form, or an email can be sent to compliance@netfirms-inc.com. Please have the account username, domain name, email, and password handy for quick assistance. If using assistive technology and having difficulties with the Netfirms website, please call 800-551-1630 for assistance. The support team is waiting to hear from you.
What are the features of Netfirms hosting plans?
Netfirms offers three different-sized shared hosting plans: Plus, Advantage, and Business. All three plans provide unlimited storage space, countless subdomains, scalable bandwidth, and a free SSL certificate. However, they differ in terms of supported websites, MySQL databases, and FTP logins.
The Plus plan is perfect for a simple website and one domain name. It offers 1 website, unlimited storage, scalable bandwidth, free SSL by Let's Encrypt, 10 databases, and 5 FTP logins.
The Advantage plan is designed to manage multiple websites and still have the scalability for growth. It offers unlimited websites, unlimited storage, scalable bandwidth, free SSL by Let's Encrypt, 25 databases, and 25 FTP logins.
The Business plan is a robust hosting plan for the web pro or heavy traffic websites. It offers unlimited websites, unlimited storage, scalable bandwidth, free SSL by Let's Encrypt, unlimited databases, and unlimited FTP logins.
In addition to these, all Netfirms hosting plans include eCommerce solutions and marketing tools. Netfirms also provides onboarding assistance to get your website up and running quickly and offers 24/7 technical support. However, it's important to note that Netfirms does not offer dedicated hosting, Windows-powered servers, and month-to-month shared hosting plans.